خلاصہ

As a dedicated and results-driven Complaints Manager with a strong background in project management, I leverage my expertise in project coordination, effective communication, and problem-solving to drive success. Despite financial challenges, I achieved academic distinction in my graduation, showcasing my resilience and determination. With a proven track record of juggling part-time jobs during my studies, I have developed a strong work ethic and adaptability.

My goal is to further enhance my skills and expertise in the financial services sector, specifically in banking and insurance, to make a meaningful impact and advance my career. I am committed to delivering exceptional results, fostering strong relationships, and continuously learning and growing to stay ahead in the industry.

تجربہ

کمپنی کا لوگو
Complaints Manager
Merin Pvt Limited
نومبر ۲۰۱۹ - موجودہ | Multan, Pakistan

My Key Role is to Manager the Manage the issue and complain of the system operation

تعلیم

Bahauddin Zakariya University
بیچلرز, بیچلرز ان سائنس, BS Economics‎
Economics
CGPA 3.56/4
2023
Govt Emerson college
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc‎
Science
فی صد 71%
2019
Muslim High School
میٹرک / او لیول, سائنس, Science‎
Science
فی صد 87%
2016

پیشہ ورانہ مہارتیں

ابتدائی Branch Support
ابتدائی Business Development Strategies
ابتدائی Client Dealing 
متوسط Communication Skills Listening
ابتدائی Customer Relationship Management
ابتدائی Customer Service Skills
ابتدائی Customer Services
ابتدائی Email List Management
ابتدائی End to End Sales
ابتدائی Handle Stressful Situations
ابتدائی Integrity
ابتدائی Interpersonal Skills
ابتدائی Market Knowledge
ابتدائی Microsoft Office
ابتدائی MS Excel
ابتدائی Official Tasks Handling
ابتدائی Persuasion Customer
ابتدائی Problem Solving
ابتدائی Problem Solving Skills
متوسط Project Communications
ابتدائی Relations Management
ابتدائی Relationship Building Skills
ابتدائی Relationship Management
ابتدائی Reporting Skills
ابتدائی Risk Management
ابتدائی Scale Management
ابتدائی Time Management 
ابتدائی Trade Finance Knowledge
ابتدائی Transaction Management

زبانیں

متوسط اردو
متوسط انگریزی